A CSR policy
with 6
strong
commitments
CSR is part of our Group’s DNA.
We are proud to have implemented committed policies to promote a responsible development model that respects people, the planet, and our stakeholders (employees, customers, consumers, suppliers, etc.).
Our dual SME+ and Sustainable Organic Business certifications recognize the daily commitment of our teams to making Naturopera “a committed leader in French-style beauty and hygiene.”
(*) Label RSE professionnel indépendant basé sur la norme ISO 26000 et créé en 2014 par la FEEF (Fédération des Entreprises et Entrepreneurs de France) qui représente les PME-ETI du secteur Retail / GMS. 237 entreprises labellisées en France.
(**) Label RSE professionnel indépendant basé sur la norme ISO 26000 et créé en 2014 par le Synabio (Syndicat National des Entreprises Bio). 69 entreprises labellisées en France.
Territorial Anchoring
« Naturopera advocates for a local, short-supply-chain production approach and is committed to working alongside local associations/communities to support meaningful causes of general interest. »
100% of our Tidoo and Carryboo diapers* are made in France at our factory in Bully-les-Mines (Hauts-de-France region) *except for the pants
90% of our cosmetic products (Pétrole Hahn, Eugène Color…) are manufactured in a partner factory located in Reims
52% of our Raw Materials / Finished Products suppliers are based in France
7 ESAT partners working to promote access to employment for people with disabilities
3 partner associations with great hearts (Imagine For Margo, Le Rire Médecin, Vaincre la Maladie des Os de Verre – VMOV) to contribute to noble causes (research against childhood cancer and osteogenesis imperfecta, bringing joy to hospitalized children)
Environmental footprint
Naturopera integrates environmental concerns into the daily management of its production activities and takes appropriate measures to reduce its ecological footprint.
Internalizing our B2B and B2C logistics at our Bully-les-Mines site (Hauts-de-France region) to maintain the most direct chain possible between our factory, our subcontractors, and our customers/consumers
Purchasing & Supply Policy for Raw Materials / Finished Products which helps to limit our environmental impact
Our diaper production site is eco-responsible (BREEAM certified building, green energy contract, ecological adiabatic system for hot/cold air recycling…)
Fully recyclable packaging for our diaper ranges
Raising awareness among our consumers about responsible actions (selective sorting, etc.)
Working relationships and conditions
« Naturopera strives to promote a work environment conducive to the engagement and development of its teams »
Creation of sustainable jobs on permanent contracts
(Group workforce multiplied by 5 between 2022 and 2024)
Inclusive company
(14% of jobs are for seniors, over 55 years old)
Flexibility in work organization
(6 days of remote work per month)
Transparency and internal communication
(Shared information and continuous dialogue, clarity and close relationships with teams, transparency at the heart of governance)
« Skills-Based Volunteering » Program
(1 day per year per employee working for an Association)
Employee Savings Development
(PEE matching contribution 100%)
Promotion of social dialogue
(2 CSE elections in 2024)
Shop for “Employee” products to benefit from our discounted hygiene products
Health, Safety and Naturalness of Products
« We prioritize raw materials of natural origin for the manufacture of our products and our production activity is strictly controlled to guarantee a high level of quality and safety for our Customers / Consumers. »
- Our hygiene products are eco-labelled and guaranteed “0 undesirable substances” (Nordic Swan, Cosmos Organic/Natural, OK Home Compost labels…)
- 33 quality controls for raw materials (visual or physico-chemical logistics controls…)
- 9 quality checks during the production phase (material distribution, layer efficiency, reliability of the closure system…)
- 18 quality checks on finished products: strength of fasteners, weight, moisture absorption capacity…) (9 checkpoints on our diaper line)
Responsible Buying and Selling Practices
« We apply fair and ethical practices to guarantee a secure buying/selling process for our stakeholders (B2B clients, B2C consumers, suppliers, subcontractors, etc.) »
Annual mapping and evaluation of our Raw Materials & Finished Product Suppliers
Integration of CSR criteria into our Supplier Tendering Process
Ethical Charter Group
Responsible Purchasing Charter
In-house Consumer Relations department with analysis of all feedback
Governance
« Naturopera places CSR at the heart of its strategic thinking to serve its overall performance. »
Integration of a strategic focus on “CSR & Carbon Footprint” into the Group’s 2025-2027 Ambition
Joining the Coq Vert BPI France community to contribute to the ecological and energy transition of our industrial heritage
Joining the French Fab (Coq Bleu) community to contribute to the French Reindustrialization initiative
Naturopera, a company certified as a PME+ & BioED since 2018
The CSR policy presented above has enabled us to obtain dual PME+ & BioED certification, which should be highlighted on the CSR page of our website.
69 certified companies in France
« A 100% independent CSR label created in 2014 by and for organic SMEs committed to integrating sustainable development into the heart of their mission. »
BioED framework to challenge best business practices:
-Governance
-Working relationships and conditions
-Environment
-Responsible buying and selling practices
-Health, naturalness and transparency of products
-Territorial anchoring
« CSR label for French companies, suppliers to the Distribution sector, committed to more ethical and responsible practices. ».
SME+ framework to challenge best practices in business
-Governance and Ethics
-Territorial footprint
-Employment Footprint
-Environmental management and preservation
-Loyalty of practices along the value chain
-Taking into account customer and consumer expectations